Before you book
Questions to ask every dive centre — verbatim
The following questions can be asked directly, by email or by phone. They are straightforward operational questions that any professional centre should answer without hesitation. How a centre responds to these — not just what it says, but how — is informative.
On group size: "How many certified divers will be in the water group on this dive, and how many guides will be in the water with them?" — If the answer is vague ("depends on bookings"), ask for the maximum the centre allows. If no clear maximum is given, probe further or walk away.
On guide qualifications: "What certification level is the guide leading our dive, and when did they last renew their first-aid certification?" — A divemaster (DM) is the minimum level for leading certified divers; an instructor (AI, OWSI) holds more training. First-aid renewal should be within the past two years.
On emergency kit: "Is there oxygen on the boat, and where is it stored? Who is trained to use it?" — The answer should be immediate and specific. "Yes, it's in the forward locker; Captain Ahmed and guide Sara are both first-aid trained" is the level of specificity you're looking for.
On the site: "What is the maximum depth of the dive, what current should we expect, and what is the lost-buddy procedure?" — These three are the minimum components of a competent site brief. Centres that have not pre-planned these answers have not planned the dive.
On what is included: "Does the price include all tanks, weights, the marine-park fee, and transfers?" — Many Hurghada centres quote a base price that excludes one or more of these. Get a fully-inclusive figure in writing or via email before any payment.